Another good read by Phil La Duke.
By Phil La Duke
When I first contemplated the relationship of Deming’s 11th point (Remove Barriers To Pride Of Workmanship” Remove barriers that rob people in management and in engineering of their right to pride of workmanship. This means, inter alia, abolishment of the annual or merit rating and of management by objective) to safety I confess a certain misgiving. At first blush there didn’t seem to be a clear parallel and when I sat down to write this series I committed to not drawing connections where none truly existed.
And what, after all, does safety have to do with removing barriers to pride of workmanship? After reflecting on this point, I think not only are there connections between this point and safety, but these connections are pronounced and profound.
First, there is an implied call to remove the barriers that rob people of their rights and responsibilities…
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