Thought provoking article and a unique way to grade e your employees.

Perpetual Innovation Machine

I once had a union official lodge a complaint that we were not treating everyone in the factory the same and that it had to stop. I told him that if he insisted, at my next “all hands” meeting I would announce that the union told me to treat them all poorly. The reason – the union insists that I treat everyone equally and since there are people who don’t behave responsibly, I had to hold them all to the lowest common denominator.

The union official eventually backed down. He knew that I would always uniformly apply contract language and he eventually understood that treating people fairly is not the same as treating them equally. Our factory ultimately went from a long line of employees waiting to file a grievance, to no grievances; and from worst to first in employee satisfaction, all while delivering outstanding performance. [For more, see The…

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