How we understand decision making and sense-making in time constructs how we explain risk and human enactment. Decision-making is about an enactment in the present looking forward (in faith). Sense-making is about how we understand that enactment looking backwards.
The use of the words with a hyphen intends to convey the social and dialectical nature of how a decision is ‘made’ and how sense is ‘made’. Neither decision-making or sense-making are self-evident or objectively known. Furthermore, most of our decisions (95%) are made unconsciously either as heuristics, habits or intuitions. Slow rational decision making where sifts information, makes an assessment and selects an action is inefficient and rare. Most of the time we ‘satisfice’, simply because we do not have the time to consider all options to make a decision.
What happens in reality is we need to take an action limited by time, resources and fallibility (https://www.humandymensions.com/product/fallibility-risk-living-uncertainty/ ) and, in order to live in the world we take the best option at the time considering the constraints (time, knowledge, information, comprehension etc.). This is called ‘satisficing’ and it’s what we do most of the time (Simon (1957) Models of Man, (1947) Administrative Behaviour, (1969) The Sciences of the Artificial).
— Read on safetyrisk.net/sense-making-and-decision-making-in-risk/