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“ANSI Emergency Eyewash, Shower Standard Revised – Are You In Compliance?”

By Roy Maurer  12/7/2015

The national consensus standard for the selection, installation and maintenance of emergency eye, face and shower equipment was recently updated.

The International Safety Equipment Association (ISEA) received American National Standards Institute (ANSI) approval for ANSI/ISEA Z358.1-2014, American National Standard for Emergency Eyewash and Shower Equipment, and the update went into effect January 2015.

There is no grandfather clause, and existing equipment must be compliant with the revised standard.

“This globally accepted standard continues to be the authoritative document that specifies minimum performance criteria for flow rates, temperature and drenching patterns,” said Imants Stiebris, chairman of the ISEA Emergency Eyewash and Shower Group and safety products business leader at Speakman Co.

The Occupational Safety and Health Administration (OSHA) has a general requirement specifying where and when emergency eyewash and shower equipment must be available, but it does not specify operating or installation requirements.

That’s where the ANSI/ISEA standard comes in. While it doesn’t have the full force of an OSHA regulation, the standard helps employers meet OSHA requirements.

“Safety showers and eyewashes are your first line of defense should there be an accident,” said Casey Hayes, director of operations for Haws Integrated, a firm that designs, builds and manages custom-engineered industrial water safety systems. “We’ve seen OSHA stepping up enforcement of the standard in the last couple of years and issuing more citations,” he said.

What Is ANSI/ISEA Z358.1-2014?

The standard covers plumbed and self-contained emergency showers and emergency eyewash equipment, eye/face wash equipment, combination units, personal wash units and hand-held drench hoses. These systems are typically found in manufacturing facilities, construction sites, laboratories, medical offices and other workplaces.

The standard specifies minimum performance criteria for flow rates, temperature and drenching patterns for a user to adequately rinse off a contaminant in an emergency situation. It also provides maintenance directives to ensure that the equipment is in proper working condition.

One of the most significant requirements of the standard deals with the location of the equipment, Hayes said, and “It’s probably the most difficult part for employers to comply with.” The equipment must be accessible to workers within 10 seconds—a vague requirement, according to Hayes—but the standard’s appendix references 55 feet, he pointed out.

The wash or shower must be located on the same level as the hazard. “You can’t have somebody working on a stairwell and have to go up or down a flight to get to the shower. The equipment needs to be installed on the same level where the accident could happen,” he said.

The wash station must also be free of obstructions. “Someone needing to get to the shower or eyewash could be in a panic—their eyes could be blinded by chemicals—so employers must ensure that the shower is accessible and free of obstructions,” he said.

All equipment must be identified with highly visible signage, must be well-lit, and needs to be able to go from “off” to “on” in one second or less.

“The volume of water that is required for a 15-minute flow is not always considered,” Hayes said. The standard requires the victim to endure a flushing flow for a minimum of 15 minutes. With water pressure from the drench shower 10 times the amount of a typical residential shower, “that is a significant amount of water, and you need to deal with it on the floor and from a capacity standpoint,” he said.

The comfort of the person using the wash also needs to be considered. “It is not a pleasant experience to put your eyes in the path of water. The controlled flow of flushing fluid must be at a velocity low enough to be noninjurious to the user,” Hayes said.

The standard stipulates minimum flow rates of:

  • 0.4 gallons per minute for eyewashes.
  • 3 gallons per minute for eye/face washes. A good eye/face wash will have separate dedicated flows of water for your eyes and face, Hayes said.
  • 20 gallons per minute for showers. That’s 300 gallons of water required for the 15-minute wash.

Washes must deliver tepid water defined as between 60 degrees and 100 degrees Fahrenheit.

Studies have shown that tepid water increases the chances that a victim can tolerate the required 15-minute wash. Tepid water also encourages the removal of contaminated clothing, which acts as a barrier to the flushing fluid.

“We’re also seeing employers putting showers in enclosed areas or in curtained areas, to promote the removal of clothing and alleviate workers’ privacy concerns,” Hayes said.

2014 Revisions to the Standard

There weren’t that many changes to the 2009 standard, but a few highlights include the following:

  • A requirement was included that emergency showers be designed, manufactured and installed in such a way that, once activated, they can be operated without the use of hands.
  • The way the height of eyewashes and eye/face washes are measured changed from the floor to the wash basin to from the floor to the water flow. The height should still be between 33 inches and 53 inches. “Something to consider when inspecting washes is to ensure that, even though your wash fits within these limits, it’s still realistically usable,” Hayes said.
  • A single step up into an enclosure where the wash is accessed is not considered an obstruction. This had not been addressed previously.

The 2014 version further clarifies that fluid flow location and pattern delivery for emergency eyewashes and eye/face washes is the critical aspect in designing and installing these devices, rather than the positioning of nozzles. Additionally, illustrations have been updated to reflect contemporary design configurations.

Best Practices

Hayes recommended a few best practices that go above and beyond the standard and that he has seen used at companies with strong safety cultures:

  • Locate washes and showers in areas with adequate space for emergency responders to fulfill their duties. “If the equipment is in a tight space, you’re preventing responders from helping victims,” he said. Enclosures can be built to allow multiple people to be inside.
  • Monitor and evaluate all accessible components of washes and showers on a frequent and routine basis to manage potential problems.
  • Use eye/face washes in lieu of simply eyewashes. “It’s highly unlikely that a chemical splash will only land on your eye surface. This is common sense, so put in the right equipment,” he said.
  • Check that the washes meet the proper gauge height. The standard’s weekly activation requirement is mainly to ensure that water is available and to clear sediment buildup. “While a quick activation might seem sufficient, it’s not an accurate representation of functionality for the required 15-minute flush,” Hayes said. “If water is there but doesn’t rise up to the proper gauge height, you are compliant, but that equipment may fail you in the event that it’s needed.”

The ISEA’s new Emergency Eyewash and Shower Equipment Selection, Installation and Use Guide is a document that provides assistance on the proper selection, use and maintenance of equipment. The 22-page guide includes a frequently asked questions section and an annual inspection checklist.

The guide is available for download in PDF format.

Roy Maurer is an online editor/manager for SHRM.

Follow him @SHRMRoy

– See more at: http://www.shrm.org/hrdisciplines/safetysecurity/articles/pages/emergency-eyewash-standard-revised.aspx#sthash.LEfV88ib.dpuf

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“Miller Fall Protection Safety Webinar” & “Fall Clearance Calculator App”

Miller Fall Protection Webinar

When working at height, it is important to know your fall clearance and swing fall, whether using a shock-absorbing lanyard or self-retracting lifeline. Calculating your fall clearance and swing fall is critical to your safety. The Miller Fall Clearance Calculator App gives workers who work at heights, the ability to quickly calculate the required fall clearance for Shock Absorbing Lanyards and Self-Retracting Lifelines, including swing fall.

Download the New Miller Fall Clearance Calculator App by Honeywell : Download link – https://itunes.apple.com/us/app/miller-fall-clearance-calculator/id971198656?mt=8

Miller Fall App

“No Injury, No Accident”……..Right??

Discover how near misses can add up to major accidents. “No Injury, No Accident?” dramatically shows employees how to recognize and prevent serious injuries or fatal accidents before they occur. Based on the pioneering work of W. H. Heinrich and his renowned “Heinrich Triangle,” the program demonstrates how the odds of a serious or fatal accident occurring emerges from a series of typical injury-fee accidents. “No Injury, No Accidents?” also shows employees the importance of reporting the accident, investigating how it happened, and eliminating the cause. It’s an essential message for every safety program.

Note: The first 23 seconds of this 18 Minute video are a little garbled.

“The Cost of Accidents & Not Reporting Near Misses”

 

Near misses happen every day in the workplace. Regardless of their potential for personal injury and property damage, all near misses should be taken seriously and consistently reported.
There are many terms which essentially mean the same thing – accident avoidance, close call, mishap or even narrow escape. It doesn’t matter exactly what terminology your business chooses to use when referring to a near miss. What matters is whether everyone understands exactly what constitutes a near miss and why it’s essential to make a record of it so it can be investigated and addressed.

Overcoming barriers to reporting

Many obstacles stand in the way of operating and utilizing an efficient and effective near-miss reporting program:

Fear of blame: Many employees are afraid to report near misses because either they don’t want to admit that they didn’t follow safety procedures or they will be mistakenly accused of doing something wrong. To create a truly effective near-miss reporting program, this stigma must be eliminated.

For near-miss reporting to work well, employers need to create a safe and comfortable atmosphere. The goal is to make employees so comfortable about the process that they report them as easily and freely as they would report a garbage can is full or a light bulb is burned out. Blame cannot be part of the equation – period.

Incoherent indifference: Another enemy of effective reporting is indifference. When a near miss occurs, some employees may question whether the situation was substantial enough to be recorded. When this happens, employees often simply disregard the event. This mindset can be lethal to a near-miss reporting program.

Hazards that are overlooked or dismissed as minor are lost opportunities for valuable insight. Employees should be trained on the importance of reporting each and every near miss. A clear definition should be provided on what constitutes a near miss, including any situation that appears to be “unsafe.” Once employees understand the importance of reporting and are clear on the definition of what defines a near miss, they will feel confident about their judgment and empowered to report.

Lack of supervisor support: Employees usually follow their direct supervisor’s instructions in most job-related situations. If a supervisor does not treat near-miss reporting as a priority, there is a good chance their personnel won’t either. Supervisors need to encourage this type of reporting and set an example by reporting near misses themselves. When employees know that their supervisors are completely on board with near-miss reporting, it is easier for them to feel comfortable to report, as well.

Near-miss reporting is a critical component of any well-organized and effective safety program. Over time, near-miss programs have been shown to save millions of dollars in medical care and equipment replacement costs. More importantly, they save lives.

Reporting near misses should not just be considered an “extra” thing or something the employee is ashamed or embarrassed to do. Instead, employees should feel proud that they are part of an effective process of prevention and incident management and thanked for their proactive safety behaviors.

Near Miss Additional Resources:

[PDF]Near Miss Reporting Systems – National Safety Council

http://www.nsc.org/…/NearMissReporting-Systems.pdf

National Safety Council

A Near Miss is an unplanned event that did not result in injury, illness, or … Near miss reporting is vitally important to preventing serious, fatal and catastrophic.

[PDF]Non-Injury and Near-Miss Incident Reporting Form – CMU
https://www.cmu.edu/…/Non-Injury%20%20NearMiss%2…
Carnegie Mellon University

Non-Injury and NearMiss Incident Reporting Form. Instructions: … http://www.cmu.edu/hr/benefits/benefit_programs/forms/WCforms.pdf. • In each of the sections …

[PDF]Near Miss Incident Information Report

http://www.scouting.org/filestore/pdf/680-017_fillable.pdf

Boy Scouts of America

Near Miss Incident Information Report. (A near miss does not result in injury, illness, or damage by definition, but it had the potential to do so.) Near miss incident …

[PDF]“near-miss” reporting – CEBC

https://cebc.ku.edu/sites/cebc.drupal.ku.edu/files/…/nearmiss.pdf

University of Kansas

accident, and reduce the consequences if the accident does occur. –Following the plan. –Reportingand learning from “near-misses”. • NearMiss reporting …

[PDF]Employee’s Report of Injury Form

https://www.osha.gov/…/3_Accident_I…

Occupational Safety and Health Administration

Instructions: Employees shall use this form to report all work related injuries, illnesses, or. “near … I am reporting a work related: ❑ Injury ❑ Illness ❑ Near miss.

[PDF]Near Miss Reporting Instructions

http://www.memphis.edu/ehs/pdfs/near_miss_report.pdf

University of Memphis

Near Miss Reporting Instructions. If you experience or witness an event that could have resulted in an injury or illness, but did not evolve to that point, you are …

[PDF]Near Miss Report

https://www.ndsu.edu/fileadmin/…/UPSO-NearMiss.pdf

North Dakota State University

Near Miss: a potential hazard or an unplanned event that did not result in an injury, illness, exposure or damage – but had the potential to do so. There was NO …

[PDF]Near Miss Reporting presentation

▫Define what is a near miss. Defined – so everyone is on the same page. ▫ Practical reporting. How do we apply this and make it work? Objective …

Accident and Near Miss Report | North Dakota Workforce Safety …

https://www.workforcesafety.com/…/acci…

North Dakota Workforce Safety & Insurance

Incident And Near Miss Procedures (Word) (PDF) Incident Report (Word) (PDF) Near Miss Report(Word) (PDF)

[PDF]HOW to INCREASE NEAR MISS REPORTING – DKF Solutions

What Are the Barriers to Reporting Near Misses? If You were asked to define what a … NEAR MISS – Near misses describe incidents where no property was damaged and no …… http://www.workforcesafety.com/safety/sops/NearMissReport.pdf .

“Effective Safety Interactions” – Behavioral Minute – Aubrey Daniels International

While frequent, short discussions between managers or supervisors and frontline employees is an important key to safety, it’s how these conversations are handled that will determine their effectiveness. In this Behavioral Minute, Cloyd Hyten addresses this challenge and offers three tips for how to make these interactions most effective. For more information related to this topic, read Why Relationships Matter in Safety. http://aubreydaniels.com/pmezine/why-relationships-matter-safety

 

“Near Miss Reporting – “How One Wrong Act Leads To Eventual Harm”

image

Near misses happen every day in the workplace. Regardless of their potential for personal injury and property damage, all near misses should be taken seriously and consistently reported.
There are many terms which essentially mean the same thing – accident avoidance, close call, mishap or even narrow escape. It doesn’t matter exactly what terminology your business chooses to use when referring to a near miss. What matters is whether everyone understands exactly what constitutes a near miss and why it’s essential to make a record of it so it can be investigated and addressed.

Overcoming barriers to reporting

Many obstacles stand in the way of operating and utilizing an efficient and effective near-miss reporting program:

Fear of blame: Many employees are afraid to report near misses because either they don’t want to admit that they didn’t follow safety procedures or they will be mistakenly accused of doing something wrong. To create a truly effective near-miss reporting program, this stigma must be eliminated.

For near-miss reporting to work well, employers need to create a safe and comfortable atmosphere. The goal is to make employees so comfortable about the process that they report them as easily and freely as they would report a garbage can is full or a light bulb is burned out. Blame cannot be part of the equation – period.

Incoherent indifference: Another enemy of effective reporting is indifference. When a near miss occurs, some employees may question whether the situation was substantial enough to be recorded. When this happens, employees often simply disregard the event. This mindset can be lethal to a near-miss reporting program.

Hazards that are overlooked or dismissed as minor are lost opportunities for valuable insight. Employees should be trained on the importance of reporting each and every near miss. A clear definition should be provided on what constitutes a near miss, including any situation that appears to be “unsafe.” Once employees understand the importance of reporting and are clear on the definition of what defines a near miss, they will feel confident about their judgment and empowered to report.

Lack of supervisor support: Employees usually follow their direct supervisor’s instructions in most job-related situations. If a supervisor does not treat near-miss reporting as a priority, there is a good chance their personnel won’t either. Supervisors need to encourage this type of reporting and set an example by reporting near misses themselves. When employees know that their supervisors are completely on board with near-miss reporting, it is easier for them to feel comfortable to report, as well.

Near-miss reporting is a critical component of any well-organized and effective safety program. Over time, near-miss programs have been shown to save millions of dollars in medical care and equipment replacement costs. More importantly, they save lives.

Reporting near misses should not just be considered an “extra” thing or something the employee is ashamed or embarrassed to do. Instead, employees should feel proud that they are part of an effective process of prevention and incident management and thanked for their proactive safety behaviors.

“ANSI Emergency Eyewash, Shower Standard Revised – Are You In Compliance?””

By Roy Maurer  12/7/2015

The national consensus standard for the selection, installation and maintenance of emergency eye, face and shower equipment was recently updated.

The International Safety Equipment Association (ISEA) received American National Standards Institute (ANSI) approval for ANSI/ISEA Z358.1-2014, American National Standard for Emergency Eyewash and Shower Equipment, and the update went into effect January 2015.

There is no grandfather clause, and existing equipment must be compliant with the revised standard.

“This globally accepted standard continues to be the authoritative document that specifies minimum performance criteria for flow rates, temperature and drenching patterns,” said Imants Stiebris, chairman of the ISEA Emergency Eyewash and Shower Group and safety products business leader at Speakman Co.

The Occupational Safety and Health Administration (OSHA) has a general requirement specifying where and when emergency eyewash and shower equipment must be available, but it does not specify operating or installation requirements.

That’s where the ANSI/ISEA standard comes in. While it doesn’t have the full force of an OSHA regulation, the standard helps employers meet OSHA requirements.

“Safety showers and eyewashes are your first line of defense should there be an accident,” said Casey Hayes, director of operations for Haws Integrated, a firm that designs, builds and manages custom-engineered industrial water safety systems. “We’ve seen OSHA stepping up enforcement of the standard in the last couple of years and issuing more citations,” he said.

What Is ANSI/ISEA Z358.1-2014?

The standard covers plumbed and self-contained emergency showers and emergency eyewash equipment, eye/face wash equipment, combination units, personal wash units and hand-held drench hoses. These systems are typically found in manufacturing facilities, construction sites, laboratories, medical offices and other workplaces.

The standard specifies minimum performance criteria for flow rates, temperature and drenching patterns for a user to adequately rinse off a contaminant in an emergency situation. It also provides maintenance directives to ensure that the equipment is in proper working condition.

One of the most significant requirements of the standard deals with the location of the equipment, Hayes said, and “It’s probably the most difficult part for employers to comply with.” The equipment must be accessible to workers within 10 seconds—a vague requirement, according to Hayes—but the standard’s appendix references 55 feet, he pointed out.

The wash or shower must be located on the same level as the hazard. “You can’t have somebody working on a stairwell and have to go up or down a flight to get to the shower. The equipment needs to be installed on the same level where the accident could happen,” he said.

The wash station must also be free of obstructions. “Someone needing to get to the shower or eyewash could be in a panic—their eyes could be blinded by chemicals—so employers must ensure that the shower is accessible and free of obstructions,” he said.

All equipment must be identified with highly visible signage, must be well-lit, and needs to be able to go from “off” to “on” in one second or less.

“The volume of water that is required for a 15-minute flow is not always considered,” Hayes said. The standard requires the victim to endure a flushing flow for a minimum of 15 minutes. With water pressure from the drench shower 10 times the amount of a typical residential shower, “that is a significant amount of water, and you need to deal with it on the floor and from a capacity standpoint,” he said.

The comfort of the person using the wash also needs to be considered. “It is not a pleasant experience to put your eyes in the path of water. The controlled flow of flushing fluid must be at a velocity low enough to be noninjurious to the user,” Hayes said.

The standard stipulates minimum flow rates of:

  • 0.4 gallons per minute for eyewashes.
  • 3 gallons per minute for eye/face washes. A good eye/face wash will have separate dedicated flows of water for your eyes and face, Hayes said.
  • 20 gallons per minute for showers. That’s 300 gallons of water required for the 15-minute wash.

Washes must deliver tepid water defined as between 60 degrees and 100 degrees Fahrenheit.

Studies have shown that tepid water increases the chances that a victim can tolerate the required 15-minute wash. Tepid water also encourages the removal of contaminated clothing, which acts as a barrier to the flushing fluid.

“We’re also seeing employers putting showers in enclosed areas or in curtained areas, to promote the removal of clothing and alleviate workers’ privacy concerns,” Hayes said.

2014 Revisions to the Standard

There weren’t that many changes to the 2009 standard, but a few highlights include the following:

  • A requirement was included that emergency showers be designed, manufactured and installed in such a way that, once activated, they can be operated without the use of hands.
  • The way the height of eyewashes and eye/face washes are measured changed from the floor to the wash basin to from the floor to the water flow. The height should still be between 33 inches and 53 inches. “Something to consider when inspecting washes is to ensure that, even though your wash fits within these limits, it’s still realistically usable,” Hayes said.
  • A single step up into an enclosure where the wash is accessed is not considered an obstruction. This had not been addressed previously.

The 2014 version further clarifies that fluid flow location and pattern delivery for emergency eyewashes and eye/face washes is the critical aspect in designing and installing these devices, rather than the positioning of nozzles. Additionally, illustrations have been updated to reflect contemporary design configurations.

Best Practices

Hayes recommended a few best practices that go above and beyond the standard and that he has seen used at companies with strong safety cultures:

  • Locate washes and showers in areas with adequate space for emergency responders to fulfill their duties. “If the equipment is in a tight space, you’re preventing responders from helping victims,” he said. Enclosures can be built to allow multiple people to be inside.
  • Monitor and evaluate all accessible components of washes and showers on a frequent and routine basis to manage potential problems.
  • Use eye/face washes in lieu of simply eyewashes. “It’s highly unlikely that a chemical splash will only land on your eye surface. This is common sense, so put in the right equipment,” he said.
  • Check that the washes meet the proper gauge height. The standard’s weekly activation requirement is mainly to ensure that water is available and to clear sediment buildup. “While a quick activation might seem sufficient, it’s not an accurate representation of functionality for the required 15-minute flush,” Hayes said. “If water is there but doesn’t rise up to the proper gauge height, you are compliant, but that equipment may fail you in the event that it’s needed.”

The ISEA’s new Emergency Eyewash and Shower Equipment Selection, Installation and Use Guide is a document that provides assistance on the proper selection, use and maintenance of equipment. The 22-page guide includes a frequently asked questions section and an annual inspection checklist.

The guide is available for download in PDF format.

Roy Maurer is an online editor/manager for SHRM.

Follow him @SHRMRoy

– See more at: http://www.shrm.org/hrdisciplines/safetysecurity/articles/pages/emergency-eyewash-standard-revised.aspx#sthash.LEfV88ib.dpuf

Near Miss Reporting – “How One Wrong Act Leads To Eventual Harm”

Near misses happen every day in the workplace. Regardless of their potential for personal injury and property damage, all near misses should be taken seriously and consistently reported. There are many terms which essentially mean the same thing – accident avoidance, close call, mishap or even narrow escape. It doesn’t matter exactly what terminology your business chooses to use when referring to a near miss. What matters is whether everyone understands exactly what constitutes a near miss and why it’s essential to make a record of it so it can be investigated and addressed.

Overcoming barriers to reporting

Many obstacles stand in the way of operating and utilizing an efficient and effective near-miss reporting program:

Fear of blame: Many employees are afraid to report near misses because either they don’t want to admit that they didn’t follow safety procedures or they will be mistakenly accused of doing something wrong. To create a truly effective near-miss reporting program, this stigma must be eliminated.

For near-miss reporting to work well, employers need to create a safe and comfortable atmosphere. The goal is to make employees so comfortable about the process that they report them as easily and freely as they would report a garbage can is full or a light bulb is burned out. Blame cannot be part of the equation – period.

Incoherent indifference: Another enemy of effective reporting is indifference. When a near miss occurs, some employees may question whether the situation was substantial enough to be recorded. When this happens, employees often simply disregard the event. This mindset can be lethal to a near-miss reporting program.

Hazards that are overlooked or dismissed as minor are lost opportunities for valuable insight. Employees should be trained on the importance of reporting each and every near miss. A clear definition should be provided on what constitutes a near miss, including any situation that appears to be “unsafe.” Once employees understand the importance of reporting and are clear on the definition of what defines a near miss, they will feel confident about their judgment and empowered to report.

Lack of supervisor support: Employees usually follow their direct supervisor’s instructions in most job-related situations. If a supervisor does not treat near-miss reporting as a priority, there is a good chance their personnel won’t either. Supervisors need to encourage this type of reporting and set an example by reporting near misses themselves. When employees know that their supervisors are completely on board with near-miss reporting, it is easier for them to feel comfortable to report, as well.

Near-miss reporting is a critical component of any well-organized and effective safety program. Over time, near-miss programs have been shown to save millions of dollars in medical care and equipment replacement costs. More importantly, they save lives.

Reporting near misses should not just be considered an “extra” thing or something the employee is ashamed or embarrassed to do. Instead, employees should feel proud that they are part of an effective process of prevention and incident management and thanked for their proactive safety behaviors.

Near Miss Reporting – “How One Wrong Act Leads To Eventual Harm”

Near misses happen every day in the workplace. Regardless of their potential for personal injury and property damage, all near misses should be taken seriously and consistently reported. There are many terms which essentially mean the same thing – accident avoidance, close call, mishap or even narrow escape. It doesn’t matter exactly what terminology your business chooses to use when referring to a near miss. What matters is whether everyone understands exactly what constitutes a near miss and why it’s essential to make a record of it so it can be investigated and addressed.

Overcoming barriers to reporting

Many obstacles stand in the way of operating and utilizing an efficient and effective near-miss reporting program:

Fear of blame: Many employees are afraid to report near misses because either they don’t want to admit that they didn’t follow safety procedures or they will be mistakenly accused of doing something wrong. To create a truly effective near-miss reporting program, this stigma must be eliminated.

For near-miss reporting to work well, employers need to create a safe and comfortable atmosphere. The goal is to make employees so comfortable about the process that they report them as easily and freely as they would report a garbage can is full or a light bulb is burned out. Blame cannot be part of the equation – period.

Incoherent indifference: Another enemy of effective reporting is indifference. When a near miss occurs, some employees may question whether the situation was substantial enough to be recorded. When this happens, employees often simply disregard the event. This mindset can be lethal to a near-miss reporting program.

Hazards that are overlooked or dismissed as minor are lost opportunities for valuable insight. Employees should be trained on the importance of reporting each and every near miss. A clear definition should be provided on what constitutes a near miss, including any situation that appears to be “unsafe.” Once employees understand the importance of reporting and are clear on the definition of what defines a near miss, they will feel confident about their judgment and empowered to report.

Lack of supervisor support: Employees usually follow their direct supervisor’s instructions in most job-related situations. If a supervisor does not treat near-miss reporting as a priority, there is a good chance their personnel won’t either. Supervisors need to encourage this type of reporting and set an example by reporting near misses themselves. When employees know that their supervisors are completely on board with near-miss reporting, it is easier for them to feel comfortable to report, as well.

Near-miss reporting is a critical component of any well-organized and effective safety program. Over time, near-miss programs have been shown to save millions of dollars in medical care and equipment replacement costs. More importantly, they save lives.

Reporting near misses should not just be considered an “extra” thing or something the employee is ashamed or embarrassed to do. Instead, employees should feel proud that they are part of an effective process of prevention and incident management and thanked for their proactive safety behaviors.

“Effective Safety Interactions” – Behavioral Minute – Aubrey Daniels International

While frequent, short discussions between managers or supervisors and frontline employees is an important key to safety, it’s how these conversations are handled that will determine their effectiveness. In this Behavioral Minute, Cloyd Hyten addresses this challenge and offers three tips for how to make these interactions most effective. For more information related to this topic, read Why Relationships Matter in Safety. http://aubreydaniels.com/pmezine/why-relationships-matter-safety

 

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