U.S. Engagement Hits 11-Year Low

Continuing a downward trend, employee engagement in the U.S. has dropped to its lowest level in more than a decade.

Last year, Gallup found U.S. employees were increasingly detached from their employers, with the workforce reporting less role clarity, lower satisfaction with their organizations and less connection to their companies’ mission or purpose. Employees were also less likely to feel someone at work cares about them.

The drop in these employee engagement elements was particularly acute in remote, hybrid and younger workers. By the end of 2023, 33% of U.S. employees overall were highly engaged, meaning they were highly involved and enthusiastic about their work and workplaces.

Unfortunately, the first quarter of 2024 continued this downward trend, with engagement dropping three percentage points to 30% among both full- and part-time employees. This decline represents 4.8 million fewer employees who are engaged in their work and workplace, marking the lowest reported level of engagement since 2013.

Employee engagement trends are significant because they link to many important performance outcomes crucial to organizational leaders such as productivity, employee retention, customer service, safety incidents, quality of work and profitability.
— Read on www.gallup.com/workplace/643286/engagement-hits-11-year-low.aspx